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Search: "[ keyword: e-Government ]" (3)

1. A Study on the Factors Affecting e-Government Users' Satisfaction - The Case of Online Tax Filing and Payment Services

Jae-Hyoun Kim, Heung-Gyo Cheong, Tae-Ung Kim, Vol. 12, No. 6, pp. 105-116, Dec. 2011
Keywords: e-Government Service, Technology Acceptance Model, Usefulness, Words of Mouth, Subjective Norms, trust, Interaction
2. A Study on Antecedents of Online Trust in the Context of e-Government Services

Chul-Woo Moon, Jae-Hyoun Kim, Vol. 12, No. 3, pp. 57-68, Jun. 2011
Keywords: e-Government Service, interactivity, words-of-mouth, trust, political efficacy, Partial Least Square
3. Analyzing Service Quality Factors for Affecting Government 2.0 Users' Satisfaction

Ju-Ho Song, Soo-Kyung Park, Bong-Gyou Lee, Vol. 12, No. 2, pp. 149-0, Apr. 2011
Keywords: Government 2.0, e-Government, Service quality, Satisfaction, Public Transportation Information Service, SERVQUAL, E-S-QUAL