• Journal of Internet Computing and Services
    ISSN 2287 - 1136 (Online) / ISSN 1598 - 0170 (Print)
    https://jics.or.kr/
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Search: "[ keyword: CTI고객 응대 시스템 ]" (1)
  1. 1. Design and Implementation of Channel Server Model for Large-scale Channel Integration
    Yong-Wan Koo, Yun-Ki Han, Vol. 10, No. 1, pp. 123-134, Feb. 2009
    Keywords: Customer Response service, fault-tolerant, Real-Time, CRM

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