Digital Library

1. 1. A Method of Automated Quality Evaluation for Voice-Based Consultation
   Keonsoo Lee, Jung-Yeon Kim, Vol. 22, No. 2, pp. 69-75, Apr. 2021
   10.7472/jksii.2021.22.2.69
   Keywords: Call Center, Consultation, Quality Assurance, speech recognition, Process Automation
2. 2. A Method of Recognizing and Validating Road Name Address from Speech-oriented Text
   Keonsoo Lee, Jung-Yeon Kim, Byeong-Gwon Kang, Vol. 22, No. 1, pp. 31-39, Feb. 2021
   10.7472/jksii.2021.22.1.31
   Keywords: Road Name Address, Address Validation, speech recognition
3. 3. An Amplitude Warping Approach to Intra-Speaker Normalization for Speech Recognition
   Kim Dong-Hyun, Hong Kwang-Seok, Vol. 4, No. 3, pp. 9-14, Jun. 2003
   Keywords: speaker normalization, speaker adaptation, vocal tract normalization, speech recognition