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Search: "[ keyword: 고객충성도 ]" (2)

1. A study on the impact of online contents characteristics on customer loyalty - Mediated effect of flow perspective -

Young-Chul Shin, Seung-Ryul Jeong, Vol. 14, No. 5, pp. 101-118, Oct. 2013
10.7472/jksii.2013.14.5.101
Keywords: Online content, Online game, Flow, Customer loyalty
2. The Sequential Effects of WebCam Wireless Moritoring Service on Customer Loyalty

In-Soo Ryu, Myung-Sin Chae, Vol. 10, No. 6, pp. 51-80, Dec. 2009
Keywords: Service quality, WebCam, monitoring, Customer satisfaction, Loyalty