Design and Implementation of Real-time monitoring for Distributed Server Management

Jong-Dae Lee; Yong-Wan Koo

Design and Implementation of Real-time monitoring for Distributed Server Management

Jong-Dae Lee, Yong-Wan Koo, Journal of Internet Computing and Services, Vol. 9, No. 1, pp. 69-78, Feb. 2008
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Keywords: Real time monitoring system, CRM

Abstract

Finance, Securities, banking system provides information through Internet, DM SMS, IVR, E-mail and FAX for customer. Customers can use multi channel. Enterprise requires Host transaction and transparency for DB processing, This paper provides two contributions to the study. First, we discuss Server of Fire insurance (finance, securities and capital, bank system) in Enterprise. Second, we present Real time monitoring system for customer transparency. Finally, we design and implement the proposed system. These techniques can be efficiently supported in CRM(Customer Relationship Management).

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Cite this article

[APA Style]

Lee, J. & Koo, Y. (2008). Design and Implementation of Real-time monitoring for Distributed Server Management. Journal of Internet Computing and Services, 9(1), 69-78.

[IEEE Style]

J. Lee and Y. Koo, "Design and Implementation of Real-time monitoring for Distributed Server Management," Journal of Internet Computing and Services, vol. 9, no. 1, pp. 69-78, 2008.

[ACM Style]

Jong-Dae Lee and Yong-Wan Koo. 2008. Design and Implementation of Real-time monitoring for Distributed Server Management. Journal of Internet Computing and Services, 9, 1, (2008), 69-78.