Hyun Ahn, Kwanghoon Pio Kim, Journal of Internet Computing and Services, Vol. 17, No. 4, pp. 69-78, Aug. 2016
10.7472/jksii.2016.17.4.69, Full Text:
Keywords: Business Process Management, Visual Analytics, Business Process Performer, Work-Sharing Relationship, Treemap

Abstract

Recently, the importance of visual analytics has been recognized in the field of business intelligence. From the view of business intelligence, visual analytics aims for acquiring valuable insights for decision making by interactively visualizing a variety of business information. In this paper, we propose a treemap-based method for visualizing work-sharing relationships among business process performers. A work-sharing relationship is established between two performers who jointly participate in a specific activity of a business process and is an important factor for understanding organizational structures and behaviors in a process-centric organization. To this end, we design and implement a treemap-based visualization tool for representing work-sharing relationships as well as basic hierarchical information in business processes. Finally, we evaluate usefulness of the proposed visualization tool through an operational example using XPDL (XML Process Definition Language) process models.

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