Yukyong Kim, Eun-Wha Jhee, Yongtae Shin, Journal of Internet Computing and Services, Vol. 15, No. 6, pp. 35-46, Dec. 2014
10.7472/jksii.2014.15.6.35, Full Text:  HTML
Keywords: Social Network Service (SNS), trustworthiness, trust evaluation

Abstract

Due to the spread of unreliable online information on the social network services, the users are faced with a difficult problem for determining if the information is trustworthy or not. At present, the users should make a decision by themselves throughly for the trustworthiness of the information. Therefore, we need a way to systematically evaluate the trustworthiness of information on the social network services. In this paper, we design a trust index, called KTI (Korean Trust Index for SNS), as a criterion for measuring the trust degree of the information on the social network services. Using KTI, the users are readily able to determine whether the information is trustworthy. Consequently, we can estimate the social trust degree based on the variation of KTI. This paper derives the various factors affecting trust from the properties of the social network services, and proposes a model to evaluate the trustworthiness of information that is directly produced and distributed over the online network. Quantifying the trust degree of the information on the social network services allows the users to make efficient use of the social network.

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