Jung-hoon Park, Jae-min Shin, Journal of Internet Computing and Services, Vol. 26, No. 1, pp. 139-147, Feb. 2025
10.7472/jksii.2025.26.1.139, Full Text:
Keywords: Metaverse, User eXperience, Human-Computer Interaction, Academic Information Service, Research Collaboration, Gamification

Abstract

As the use of the metaverse platform gradually expands, its potential is also drawing attention in the fields of academic information services and research collaboration. At this point, this study analyzed the elements of user experience in the metaverse-based academic platform from the HCI perspective, focusing on the KIONVERSE case of the Korea Institute of Science and Technology Information. The research method compared the main functions of the kionbus with representative metaverse platforms such as Roblox, Geppetto, and Getertown to investigate the key experience factors required by research collaboration and academic information services. As a result of the analysis, the kionbus has the characteristics of inducing active participation of users through immersion experience and gamification factors, and it was found that the optimization of UI/UX is important to support research collaboration more effectively. In particular, it was confirmed that the real-time collaboration function and the research result sharing system are important from the perspective of the user experience factor, and that continuous function improvement and active reflection of user feedback are essential for the metaverse platform in the academic field to successfully establish itself.

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