• Journal of Internet Computing and Services
    ISSN 2287 - 1136(Online) / ISSN 1598 - 0170 (Print)
    http://jics.or.kr/

A Study on Service Enhancement using Information Demand Analysis of Green Technologies


Min-Ho Suh, Hoo-Min Lee, Il-Hyung Lee, Young-Il Kwon, Journal of Internet Computing and Services, Vol. 13, No. 1, pp. 117-124, Feb. 2012
10.7472/jksii.2012.13.1.117, Full Text:
Keywords: green technology, information needs analysis, information service, information portal, survey analysis

Abstract

Recently, the trend of open innovation and web 2.0 change the information portal services. The importance of using information demand analysis is emphasized in planning service strategy. The issues of the study are how we can figure out the demand and how we can use it in enhancing service level. This study aims at presenting the result of green technology information users' interests and the service enhancement directions. For the information types, additive functions, open innovation needs, the relation between users' organization, main job title, and the involved technological area are analysed. Among them, the involved technological area of the user is correlated to the needs, so we illustrate the meaning of planning service strategy according to the technological fields. The main contribution of the study can be the customized service strategy proposal using the users' demand which can be different from one technology field to another.


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Cite this article
[APA Style]
Min-Ho Suh, Hoo-Min Lee, Il-Hyung Lee, & Young-Il Kwon (2012). A Study on Service Enhancement using Information Demand Analysis of Green Technologies. Journal of Internet Computing and Services, 13(1), 117-124. DOI: 10.7472/jksii.2012.13.1.117.

[IEEE Style]
M. Suh, H. Lee, I. Lee and Y. Kwon, "A Study on Service Enhancement using Information Demand Analysis of Green Technologies," Journal of Internet Computing and Services, vol. 13, no. 1, pp. 117-124, 2012. DOI: 10.7472/jksii.2012.13.1.117.

[ACM Style]
Min-Ho Suh, Hoo-Min Lee, Il-Hyung Lee, and Young-Il Kwon. 2012. A Study on Service Enhancement using Information Demand Analysis of Green Technologies. Journal of Internet Computing and Services, 13, 1, (2012), 117-124. DOI: 10.7472/jksii.2012.13.1.117.